Last updated: 2026-10-25
We want you to be happy with Grower Platform. If you're not, you can get your money back.
You can request a full refund within 14 days of any payment, for any reason, including simply changing your mind. This applies to monthly and yearly payments alike.
Our orders are processed by Paddle.com, our Merchant of Record. To request a refund, go to paddle.net and look up your order using the email address you paid with, or reply to your receipt email. You can also email us at [Contact email] and we'll arrange it with Paddle.
Refunds go back to your original payment method, usually within 5–10 business days depending on your bank. A refunded subscription is cancelled, and access ends when the refund is processed.
You can cancel anytime from Settings → Manage billing. You keep access until the end of the period you've paid for, and you won't be charged again.
This policy doesn't affect any rights you have under consumer law where you live.